Please read this Privacy Policy (hereinafter referred to as the “Policy”) carefully as it contains important information regarding how, when, and why Rings AI Inc collects, uses, and stores your personal data, with whom it may share it, as well as to inform you about your rights as a data subject and the measures taken to protect your personal data, in connection with Rings AI Inc’s processing over its website, platform, and services.
Accessing and/or using Rings AI Inc’s website, platform, and services by any person imposes the obligation to comply with the provisions set forth in the Terms and Conditions.
The website https://www.ringsxrm.com/ (hereinafter referred to as the “Website”) and the platform https://app.joinrings.com/ (hereinafter referred to as the “Platform”) are owned and managed by Rings AI Inc, a company incorporated by USA laws, headquartered at 1632 1 st Ave, 20235, New York, NY 10028, USA.
This Policy regarding the processing of personal data only applies to the processing activities performed by Rings AI Inc and shall be complemented with the Terms of Use.
The Website may contain information about or links to other websites that are outside Rings AI Inc’s custody and/or control. Carefully read and review the privacy policies of each of those websites when you browse on them to get an understanding of how your personal data is being used and shared by those third-party websites.
The terms used within this Policy have the same meanings as those mentioned in Terms of Use, unless otherwise mentioned in this Policy.
In general, the personal data we process is collected directly from you, as a data subject. However, there may be situations where your personal data is collected indirectly from social media, from the website of the company you represent, from your employer as a contact person, from a third party who recommended you or from various public platforms (for example ad platforms).
When we, as the Controller, do not receive the personal data directly from you, we will inform you within the legal term about our processing of your personal data.
If you provide us with personal data belonging to other individuals (for example, colleagues), you have the responsibility to inform them about how we process their personal data for the purposes mentioned below, as well as regarding their rights related to the processed personal data. You are also responsible to ensure that you rely on the appropriate legitimate ground for collecting and sharing the personal data, such as obtaining the consent of the individuals concerned, when this consent is required by the law for processing of their personal data, such as collection, use, storage and transfer.
Our Website and Services are not directed at children. We do not knowingly or intentionally collect personal data from children who have not reached the level of maturity in their country and who are not able to assume obligations in accordance with the applicable legislation.
If you are the holder of parental responsibility of a child who has not reached the level of maturity in the country of residence and you believe your child has provided us with personal data, please contact us to request the erasure of their personal data and we will act upon your request in accordance with the legal requirements.
We do not collect nor is our intention to collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation, or personal data relating to criminal convictions and offences or related security measures, excepting the situations expressively regulated by the law.
Below you will find information about the purposes for which we process your personal data, the categories of personal data we collect for those purposes, the legal grounds on which we carry out the processing activities and the periods of time we store the personal data in relation to the purposes of the processing.
Where the lawful basis for the processing is the data subject's consent, you may withdraw your consent at any time without constraint and without affecting the lawfulness of the processing prior to its withdrawal.
Depending on the nature of our relationship or interaction, we will process your personal data for the following purposes:
5.1 Purpose: Book a demo to learn more about the Platform and Services
Personal data categories: first name, last name, (corporate) e-mail, any other personal data provided in the booking request, date/time of booking request, voice and/or video (if the conversation is carried out via live chat applications), other personal data contained in the communications.
Legal basis: our legitimate interest to provide Services to our users.
Retention period: personal data will be stored for a period of 5 years calculated from the date of the booking. At the end of the storage period, the personal data will be deleted or anonymized.
5.2 Purpose: Creation and authentication of user accounts in the Platform to provide Services
Personal data categories: first name, last name, (corporate) e-mail, password, company name, user role.
Legal basis: our legitimate interest to provide the Services to our users.
Retention period: personal data will be stored for as long as you are an active user of the Platform. Account activity is determined on a case-by-case basis, depending on the user role. At the end of the account activity, personal data will be deleted or anonymized.
5.3 Purpose: Managing user accounts in the Platform to provide Services
Personal data categories: first name, last name, (corporate) e-mail, password, company name, user role.
Legal basis: the performance of the contractual agreement with our Platform users.
Retention period: personal data will be stored for as long as you are an active user of the Platform. Account activity is determined on a case-by-case basis, depending on the user role. At the end of the account activity, personal data will be deleted or anonymized.
5.4 Purpose: Building your profile in the Platform to enable optional Platform functionalities in order to provide Services
Personal data categories: additional e-mail addresses, phone numbers, address information (country, state/province, city), photograph, birthday, links to social media accounts (e.g. LinkedIn, Twitter, Facebook), bio/description, relationships with other Platform users and prospects, company affiliations, activities (e-mails sent/received, email contents and attachments, meetings scheduled), interests, notes.
Legal basis: your freely-given consent; you may withdraw your consent at any time without constraint and without withdrawal of consent affecting the lawfulness of the processing prior to its withdrawal.
Retention period: personal data will be stored for as long as you are an active user of the Platform or until you withdraw your consent, whichever comes first. At the end of the storage period, personal data will be deleted or anonymized.
5.5 Purpose: Collating prospect data to provide Services to our users
Personal data categories: first name, last name, (corporate) e-mail addresses, company name, address information (country, state/province, city), photograph, birthday, links to social media accounts (e.g. LinkedIn, Twitter, Facebook), bio/description, relationships with other Platform users and prospects, company affiliations, user-related activities (e-mails sent/received, meetings scheduled), user-related notes.
Legal basis: our legitimate interest to provide the Services to our users.
Retention period: personal data will be processed until the data subject opposes to this processing, or requests that their data be erased. However, we can proceed to the deletion of personal data when we decide that it is no longer relevant for achieving the purpose. At the end of the storage period, personal data will be deleted or anonymized.
5.6 Purpose: Send e-mail communications and respond to requests, questions, and complaints in order to ensure provision of the Services
Personal data categories: first name, last name, (corporate) e-mail, (corporate) phone number, e-mail signature, voice and/or video (if the conversation is carried out via live chat applications), other personal data contained in the communication/request.
Legal basis: our legitimate interest to effectively provide our Services, by informing users of Platform functionalities and by resolving customer service-related queries/requests.
Retention period: personal data will be stored for a period of 5 years calculated from the date of resolution of the request or complaint. At the end of the storage period, the personal data will be deleted or anonymized.
5.7 Purpose: Monitoring, testing, and configuring of Platform for security and compliance reasons, and to ensure Platform functionality
Personal data categories: as applicable on a case-by-case basis, depending on the type of audit/test: first name, last name, (corporate) e-mail, IP address, machine number/name and other unique machine identifiers, event level details such as username, dates/times, as long as these are linked to person's (user)name, log files as long as these are linked to a person’s (user)name/e-mail.
Legal basis: our legitimate interest to configure the network and systems we manage, to ensure their functionality and security, and to perform checks and technical support.
Retention period: personal data will be stored for a period of 3 years calculated from the date when the audit/test has been completed. At the end of the storage period, the personal data will be deleted or anonymized.
5.8 Purpose: Keeping logs to ensure confidentiality, integrity and availability of the Platform
Personal data categories: log information, including first name, last name, (corporate) e-mail, password, company name, user role, login dates/times, alias/username, IP address, machine number/name and other unique machine identifiers, event level details such as dates/times as long as these are linked to person's name/username.
Legal basis: our legitimate interest to ensure data confidentiality, integrity and availability.
Retention period: personal data will be stored for a period of 3 years calculated from the date when the log entry was created. At the end of the storage period, the personal data will be deleted or anonymized.
5.9 Purpose: Prevent, identify, investigate and respond to fraud incidents or data breaches
Personal data categories: data in production and/or back-up data, as applicable on a case-by-case basis, depending on the incident: first name, last name, (corporate) e-mail, password, company name, user role, login dates/times and other log information as long as these are linked to person's name/email.
Legal basis: our legitimate interest to comply with the provisions of the law, to identify the causes that led to the incidents, to take the necessary remedial measures and to prevent future similar incidents.
Retention period: personal data will be stored for a period of 5 years after the moment of the incident resolution/closure. At the end of the storage period, personal data will be deleted or anonymized.
Our website uses cookies, plug-ins and other online identifiers (collectively referred to as “cookies”) in order to ensure functional browsing or to provide a better browsing experience, to perform statistical analysis regarding accessed information, or to provide you with custom content and advertising appropriate to your preferences and interests.Detailed information regarding the cookies we use may be found by clicking on the “Consent Preferences” link, available in the footer of our Website.
We do not make decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
We may transfer your personal data, to the extent that this is necessary, to the following categories of recipients: companies from the same group, service partners, subcontractors, payment providers, archiving companies, IT service providers, software or hardware vendors, market research companies, marketing companies, public authorities, court or arbitral tribunals, as well as competent authorities to investigate criminal offenses.We do not make decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Personal data may be disclosed or transferred to the categories of recipients mentioned above in order to provide our Services at the highest quality level, ensure the intervention of specialists by outsourcing parts of our business or to provide access to services and benefits according to our business partnerships, or to ensure compliance with the specific legal obligations to which we are subject according to the activity carried out.
In the event that personal data is transferred to third countries we will apply the technical and organizational measures required by law and we will inform you about the transfer in accordance with the legal requirements.
The security of your personal data is important to us. Therefore, we maintain a variety of appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access or disclosure. We limit access to personal data to employees or contractors who we believe reasonably need to retrieve that information to provide our Services. Considering the current state of technology, we have implemented reasonable physical, technical and procedural safeguards designed to protect your personal data, such as limiting access, encrypting, anonymizing, or storing it on secure media.
It is very important that you, as a data subject, know the risks and take the measures to protect your personal data, for example by checking the sources of information, avoiding access to suspicious or unknown links, regularly changing passwords and using appropriate anti-virus and anti-malware solutions.
The law grants data subjects enforceable and effective rights concerning their personal data which can be exercised under particular conditions.
You have the following rights regarding your personal date:
Except for the right to contact the Supervisory Authority, which you can exercise using the contact details indicated above, you can exercise your legal rights by contacting our Data Protection Officer by e-mail at dpo@rings.ai.
We will respond to your requests without undue delay and in any case within one month of receiving the request. This period may be extended by two months where necessary, taking into account the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, stating the reasons for the delay.
In the event that we do not take action on your request, we will inform you, without undue delay and no later than one month after the receipt of your request, of the reasons for not taking action. In such a case, you have the possibility to lodge a complaint with the competent Supervisory Authority or to take a legal action.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons regarding the processing of personal data and on the free movement of such data (GDPR), our designated representative in the European Union is Mr. Alexandru Ganea. If you are based in the European Union, you may contact directly our representative by e-mail at eurep@rings.ai.
This Policy is subject to periodic reviews and updates to ensure that it always corresponds to reality, and it is in line with the applicable legal requirements. For this reason, please regularly consult this Policy to keep up to date with any changes. Any major changes to this Policy will be notified accordingly.
If you have any questions or concerns regarding the processing of your personal data, this Policy or how it applies, or you wish to exercise any of your rights, you can contact our Data Protection Officer as follows:
